Stivits FAQ

You can buy food supplements in Latvia and Estonia from Stivits, a shop direct from the manufacturer: 105 products, a factory in Latvia, ISO 22000:2018 and GMP, no middlemen. A parcel locker in the Baltics is free from €15. We dispatch your order by the next working day, and you have 14 days to withdraw from a purchase. Here you will find answers on products, ordering, delivery and returns.

1. About the Stivits shop

1.1 Where can I buy food supplements in Latvia and Estonia?

From the Stivits online shop: 105 products direct from the manufacturer, with a factory in Latvia. Stivits delivers to Latvia and Estonia: to a parcel locker (free on orders of €15 or more) or by courier (free from €25). We dispatch your order by the next working day. All products are in the catalogue.

1.2 What is Stivits?

Stivits is a shop and a brand of food supplements: 105 products as of 6 November 2026, including vitamins, minerals, omega-3, collagen and plant extracts. The factory is in Latvia, and we deliver to 14 EU countries.

1.3 Why do people buy from Stivits?

Stivits sells direct from the factory, with no wholesalers or pharmacies in between. The factory holds ISO 22000:2018 and GMP. We dispatch your order by the next working day, and the Stivits shop is rated 4.9 out of 5 on Judge.me, based on 944 reviews. Data updated 6 November 2026.

1.4 Who makes Stivits food supplements?

Made in Europe, in Latvia: manufactured by SIA Pharma Market Solutions (Mārupe) for HYPERPHARM OÜ, Tallinn. Factory certificates: GMP No. GMP-FS-01 and HACCP No. HACCP-01 (valid until 17 May 2027), ISO 22000:2018 No. MSC-22-1384 (valid until 7 January 2029), issued by BM Certification. Stivits sells direct from the factory, with no wholesalers or pharmacies in between.

1.5 Which certificates does the Stivits factory hold?

The Stivits factory in Latvia holds ISO 22000:2018 (valid until 7 January 2029) and GMP, and the certificates were issued by BM Certification. They cover the production and packing of tablets, capsules and powders.

1.6 What is the rating of the Stivits shop?

The Stivits shop is rated 4.9 out of 5 on Judge.me, based on 944 reviews. Data updated 6 November 2026.

1.7 Who is the seller in the Stivits shop?

The seller in the Stivits shop is HYPERPHARM OÜ, Narva mnt 7, Tallinn, registration code 14669221. For questions about your order, write to info@stivits.com.

2. Stivits food supplements: composition, intake, storage

2.1 Where can I see the composition and warnings of Stivits food supplements?

Made in Europe, in Latvia: manufactured by SIA Pharma Market Solutions (Mārupe) for HYPERPHARM OÜ, Tallinn. Factory certificates: GMP No. GMP-FS-01 and HACCP No. HACCP-01 (valid until 17 May 2027), ISO 22000:2018 No. MSC-22-1384 (valid until 7 January 2029), issued by BM Certification. The factory holds ISO 22000:2018 (valid until 7 January 2029) and GMP, and the certificates were issued by BM Certification. The full composition and warnings are on each product page. Do not exceed the recommended daily dose.

2.2 Are Stivits food supplements suitable for vegans?

Some Stivits products are suitable for vegans, and the product page says so. For example, Men's Power, 90 capsules and Ashwagandha 3600 mg, 120 capsules come in vegan capsules. Omega-3 from fish oil and collagen come from animal sources and are not suitable for vegans.

2.3 Can I take several food supplements at the same time?

First compare the compositions on the Stivits product pages: if the same substance is in two food supplements, the doses add up. Do not exceed the recommended daily dose of any of them. If you are pregnant or breastfeeding, or you take medicines regularly, consult a doctor.

2.4 How should I store food supplements?

Store Stivits food supplements in the original packaging, in a dry place at room temperature, out of the reach of young children.

2.5 Do Stivits food supplements contain allergens?

The full composition of each Stivits food supplement is on the product page and on the pack. If you have an allergy, check the composition before you buy.

2.6 Do food supplements replace normal meals?

No. Food supplements should not be used as a substitute for a varied and balanced diet. A varied and balanced diet and a healthy lifestyle are important.

3. Ordering and payment

3.1 How do I place an order with Stivits?

Open the catalogue, add items to your basket and go to checkout. We dispatch your Stivits order by the next working day.

3.2 Which payment methods does Stivits accept?

You pay on the secure Shopify checkout page. You will see the available methods at the payment step.

3.3 Can I change my order?

If the order has not been dispatched yet, write to info@stivits.com and give the order number. We dispatch your Stivits order by the next working day, so write as soon as you can.

3.4 Will I get an order confirmation?

Yes, the confirmation arrives at the email address you gave at checkout.

3.5 Can I order several items at once?

Yes, add the items you need to your basket and place one order. You will find the delivery terms on the Delivery and returns page.

3.6 Does Stivits offer discounts?

Yes. Any two items in one order get 5% off, and three or more get 10% off; the discount applies automatically at checkout. When you subscribe to our newsletter, we email you a 10% discount code that can be used once per customer and cannot be combined with other discounts. The discount depends on the number of items, not on the dose, so do not exceed the recommended daily dose. Terms as of 8 November 2026; applied discounts are shown at checkout.

4. How to choose a Stivits food supplement

4.1 Which magnesium should I choose: citrate, bisglycinate or malate?

There is no single universal magnesium: choose by the amount of magnesium per serving and by the form. The Stivits catalogue has four magnesium food supplements, from 230 mg of magnesium in 1 tablet to 500 mg in 1 capsule. Magnesium BISGLYCINAT 300mg, 180 capsules: 300 mg of magnesium and 7.5 mg of vitamin B6 in 3 capsules. Magnesium (Citrate) 400 mg + B6, 120 tablets: 400 mg of magnesium and 10 mg of vitamin B6 in 2 tablets. Magnesium MALATE 2000mg, 90 tablets: 460 mg of magnesium and 5 mg of vitamin B6 in 2 tablets. Magnesium 500 mg + B6, 90 capsules: 500 mg of magnesium and 5 mg of vitamin B6 in 1 capsule. Citrate 400 mg + B6 also comes in a 240-tablet pack. We compare the forms in the guide which magnesium to choose.

4.2 Which collagen should I choose: marine or bovine?

The difference is the source: Stivits marine collagen comes from fish and bovine collagen from cattle. Both powders are hydrolysed collagen peptides: 10 g of collagen and 9 g of protein per serving, 30 servings in a 300 g pack. Products: Marine Collagen Peptides Hydrolyzed 10000mg (300g) and Bovine Collagen Peptides Hydrolyzed 10000mg (300g).

4.3 Which omega-3 should I choose: double or triple strength?

Choose by the EPA and DHA in 1 capsule: Stivits omega-3 ranges from 300 mg to 750 mg. Double Strength Omega-3 Fish Oil 1000 mg 330 EPA & 220 DHA, 90 softgel: 550 mg of omega-3, of which 330 mg EPA and 220 mg DHA. Triple Strength Omega-3 Fish Oil 1000 mg 500 EPA & 250 DHA, 60 soft capsules: 750 mg of omega-3, of which 500 mg EPA and 250 mg DHA. Omega-3 Fish Oil 1000 mg + Vitamin E, 90 soft capsules: 300 mg of omega-3, of which 180 mg EPA and 120 mg DHA. EPA and DHA contribute to the normal function of the heart. The beneficial effect is obtained with a daily intake of 250 mg of EPA and DHA. A varied and balanced diet and a healthy lifestyle are important.

4.4 How do I take vitamin D3: before or after food?

The Stivits vitamin D3 product pages say to take it with food, 1 capsule a day. Vitamin D3 2000 IU Safflower Oil, 180 soft capsules: 50 µg (2000 IU) in 1 capsule. Vitamin D3 4000 IU High Strength with Olive Oil, 180 soft capsules: 100 µg (4000 IU) in 1 capsule. Do not exceed the recommended daily dose.

4.5 How do I take psyllium and what do I mix it with?

The Stivits product page says: for adults, 5 g of psyllium (2 measuring spoons) a day, mixed into 200–250 ml of water. The Psyllium Husk 300g pack has 60 servings of 5 g, and a Psyllium Husk 500g pack is also available. Do not exceed the recommended daily dose.

5. Stivits delivery

5.1 Where does Stivits deliver?

Stivits delivers to 14 EU countries: Estonia, Latvia, Lithuania, Finland, Germany, Austria, France, Denmark, Slovakia, Croatia, Hungary, Bulgaria, Poland and the Czech Republic.

5.2 How long does Stivits delivery take?

We dispatch your Stivits order by the next working day. Baltic states: 1–2 working days. Finland, Germany, Austria, France, Denmark, Slovakia, Croatia, Hungary, Bulgaria, Poland and the Czech Republic: 3–5 working days.

5.3 How much does Stivits delivery to Latvia and Estonia cost?

Stivits delivers to a parcel locker in Estonia, Latvia and Lithuania free of charge, with a minimum order of €15. A courier in the Baltic states is free from €25; for smaller orders the tariff is shown at checkout. Finland, parcel locker: €1.99 (free from €25, minimum order €15, 3–5 working days). Germany, Austria, France, Denmark, Slovakia, Croatia, Hungary, Bulgaria and Finland: courier €3.99 (free from €35, minimum order €15). Poland: courier 17 zł (free from 155 zł, minimum order 65 zł). Czech Republic: courier 99 Kč (free from 875 Kč, minimum order 375 Kč).

5.4 Can I track my order?

Yes, after dispatch Stivits emails you the tracking number.

5.5 What if the items arrive at different times?

If your order has several items, they may arrive separately. You do not pay extra for the second parcel.

5.6 When will my order ship if I order at the weekend?

An order paid for on a weekend or a public holiday goes out on the next working day. On working days we dispatch your order by the next working day.

6. Returning goods and refunds

6.1 How do I return an item to Stivits?

At Stivits you have 14 days from the day you receive the goods to withdraw from your purchase without giving a reason. Write to info@stivits.com or fill in the online form on the Delivery and returns page.

6.2 How long does a refund take?

Stivits refunds the money within 14 days after receiving your notice of withdrawal. The refund may be delayed until the goods are back with us.

6.3 Who pays for return shipping?

You pay for return shipping.

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Still have questions? Contact us and we will reply by email within 24 hours.